The Importance of Listening and Connecting

I listen deeply to what they have to say because it gives me a pulse on how people really feel in the company. From day one, Meg, I believe in transparency, humility and transparency and ethics. My activity is really listening and connecting with people at a human level. It's heartbreaking to miss on our speed was heartbreaking to fall behind on COVID when they were in the lead. But we moved quickly and decisively and that's behind us now.