2min chapter

The Human Risk Podcast cover image

Lasse Frost & Jakob Danelund on Gamification & Storytelling

The Human Risk Podcast

CHAPTER

How to Communicate Risk and Procedures to People

When organizations sometimes communicate things to people in a way that makes presumptions that aren't valid, that is sort of like just because we care about this, you should automatically care. I love processes in companies where it's something you do once a year. The person that runs the process spends the whole year planning this process. And then every employee does this once you are attestation or something once ayear. It means a lot to that person, right? So they're doing nothing but this. That's a different problem. But if you just assume that people are idiots and that's the reason why then you never learn anything. If you assume that, then you will never get better at

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