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Episode 9 with Justin Jackson (Co-Founder of Transistor)

Build In Public Podcast

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Customer Success Is So Much of the Business

As a customer, I always appreciated WP engine and their customer service like you can ask somebody on live chat, you know, for help. My friend Spencer, who's the founder of Podia,. He's the one that really impressed on me. And probably my first tech job. It was 28 years old 2008 after working in the nonprofit sector for a long time. Justin: People talk about you when you're able to take them from screaming angry to, I love, I love what you guys are doing.

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