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Do You Have A Culture Of Collective Accountability? with Vikki Reynolds

Making Positive Psychology Work

CHAPTER

Vicarious Trauma and Burnout in Workplaces

Vicki Schulte: Vicarious trauma is based on an idea that workers are infected by their client's hopelessness. She says if you're working at a rape crisis center, sitting in front of women telling you that they've been raped, you're going to get harmed by those women. "I am not burned out. I'm broken hearted. I have a righteous anger," she says.

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