AI Today Podcast: AI Failure Series – Believing Vendor & Industry Hype
AI Today Podcast
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Are You Using Humans?
Cognalitica is a company that specializes in helping people understand technology. This week, the cast looks at how companies are using voice-activated systems to make more money and get better customer service. They ask questions such as: Why do you need this many employees? What are they being used for? And most of all, where exactly are they going to work?
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