#CX 61: A Culture of Customer Obsession w/ Ned Arick
B2B Growth
00:00
The Relationship Between Hyper Competition and the Barriers to Entry
Sally Kohn: You mentioned that your 12 year old cousin has a tech that can help your business. She says it's the microcosm of the essence of this larger argument that hyper competition like truly hyper competition, the barriers to entry and so much of this stuff as we're getting into subscription for sure. Kohn: I think every company should be doing something to that extent where they really do start to focus and put themselves in the shoes.
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