Psychological tactics in waiting tables and running restaurants, with Robin Dibble
People Who Read People: A Behavior and Psychology Podcast
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Navigating the Influence of Social Media on the Restaurant Industry
This chapter explores the impact of social media on restaurants, emphasizing the differing attitudes towards online feedback. It discusses the importance of maintaining a positive online reputation and understanding customer behavior cues to enhance the dining experience. Additionally, the chapter delves into the nuances of reading people in restaurant settings to anticipate needs and prevent over-serving, as well as the strategic importance of menu design in portraying a restaurant's identity.
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