Explore the significance of customer intimacy, operational excellence, and strategic focus through insights and examples from Nordstrom and Starbucks. Learn the importance of a clear and disciplined strategy to outmaneuver competitors and drive long-term success in the business landscape.
Your organization's strategy should be simple and usable. Chris joins Pat and Cody to demystify "strategy". They share examples of companies who get it right and provide a framework for developing three strategic filters that should provide the context for all decision-making.