3min chapter

ACQ2 by Acquired cover image

Consumer Investing in 2022 (with Brian O'Malley of Forerunner Ventures)

ACQ2 by Acquired

CHAPTER

How Important Are Payment Terms Really?

If your NPS is above that of like an iPhone that's been crafted and engineered over, you know, a decade plus Of experience and becomes a daily component of people's lives Then you might be offering too much. That's ultimately paying you more if I'm giving away a dollar for 90 cents There's an infinite amount of product market fit for that. You need to be willing to fire let go some of your customers that are not ultimately profitable Because it's not the grow-it-all-cost mode anymore It's about building sustainable growth.

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