Customer Success Talks cover image

How to Discover What Success Really Means for Your Customers with Tamara Kempf & Ayman Azmy

Customer Success Talks

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Collaboration and Collective Effort in Customer Success

This chapter explores the vital role of partnership and collaboration in ensuring customer success. By using the metaphor of constructing a house, it reveals how cross-functional alignment within organizations is key to understanding customer needs and delivering value.

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