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083 | Billy Abbott | Helping People Navigate The Whisk(e)y Shelf | The Whisky Exchange

The MAFFEO DRINKS Podcast

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Tailored Training and Employee Knowledge in the Whiskey Industry

This chapter emphasizes the significance of customized training programs for employees to deepen their understanding of whiskey. It highlights the importance of establishing clear expectations for various training levels, particularly related to the WSET qualifications, while promoting a culture of curiosity and continuous learning.

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