What happens when a shipment shows up late right before Q4 and you have to rethink your entire offer?
This week’s episode comes from the Ecom Founders Q4 Summit, where Andrew Silberstein, co-founder of Solawave, sat down for a fireside chat moderated by Dan Pantello of Marpipe.
Solawave is one of the fastest growing performance marketing driven consumer brands out there, and Andrew was once a client of Nik’s back at Sharma Brands. Nik shares the conversation here because it covers everything Solawave has learned about Q4: what worked, what didn’t, and what they’d do differently.
Andrew breaks down the 2022 Q4 where a late shipment pushed the team to test buy one, get one free instead of a straight discount, and how it lowered CAC by about $40 and roughly doubled revenue that year.
He also gets into why he isn’t worried about training customers to wait for deals (Solawave is on track for 150% year over year growth), how the brand built an ecosystem of serums and tools to keep customers coming back, and why upselling in the cart beat putting everything on the same page.
Plus: the email mistake that spiked unsubscribes, how Solawave tackles gifting attribution with an unboxing experience people actually scan, and why men are a lot cheaper to reach on Meta.
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