Bureaucracy and Its Discontents

This chapter examines the historical evolution of corporate bureaucracy, tracing origins from the colonial era to its entrenchment in modern organizations. It critiques how technological advancements have failed to eliminate bureaucratic inefficiencies, leading to feelings of alienation among employees who often feel disconnected from meaningful work. Through discussions of 'bullshit jobs' and various role types within the corporate structure, the chapter highlights the absurdity and challenges of navigating bureaucratic systems.