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AI Leaders Podcast #22: Data and analytics for the best customer experience

Accenture AI Leaders Podcast

CHAPTER

Digital Transformation - What Are the Expectations of the Customers?

Customer expectations are evolving quickly, formed by all the sorts of ditral interactions they have in their daily lives. Date ano s really helps us to interact with clients proactively and at a personal level. It also helps us better create a lower friction experience when purchasing products through accelerated underwriting and better price optimization against their specific needs.

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