Introduction

This is an episode of Fixable, a new business call-in podcast from the TED Audio Collective hosted by Harvard Business professor Frances Frei and CEO and best-selling author Anne Morriss. Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands. If you want to be on Fixable, call the hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem -- or email them at fixable@ted.com 

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