5min chapter

Stanford GSB: View From The Top cover image

S6E8: Jennifer Hyman On The Power of Relentless Optimism

Stanford GSB: View From The Top

CHAPTER

The Importance of Empathy in Leadership

The CEO of Starwood Hotels started his career as a 22-year-old influencing hundreds of people in the organization. He came up with an innovative idea to help couples register for their honeymoon and have friends and family gift them room nights, massages or scuba diving instead of buying pots and pants. "You don't need to have authority to actually be a leader. You can lead via influence," he says.

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