How can services improve and expand our product experience? Our guest today is Justin Zalewski, director of product design and strategy at Studio Science. You’ll learn their framework for figuring out customer pains, how to establish the balance between self-serve and done for you, how to test your design service prototype, and more.

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Show Notes

Studio Science — Justin’s place of work
Episode 254: Learning to Build with Bob Moesta
Demand-side Sales 101 — a book by Bob Moesta and Greg Engle
Studio Science’s Service Blueprint
The Service Design Network
Good Services — a book by Lou Downe
Check out Justin’s website
Connect with Justin on LinkedIn

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