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Biology, Buddhism and AI: Placing Mindfulness Principles at the Heart of Innovation | Bill Duane

Work For Humans

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Metrics and Meaning: Balancing Numbers and Humanity

This chapter explores the intricate relationship between business metrics, customer loyalty, and employee relations, emphasizing the dangers of reducing human experiences to mere statistics. It advocates for a human-AI hybrid approach in care systems, integrating emotional intelligence with technological advancements. The discussion also touches on the importance of integrity, innovation, and the pursuit of long-term societal goals while fostering a collaborative spirit.

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