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188: The '5 Whys' is a Powerful Problem Solving Tool

The 80/20 Principle

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How to Organize Your Files Better

The five in the name comes from the observation that it often takes about five iterations to get to the root cause of a problem. So we're not saying that it's always five, but five is a good rule of thumb. Let's say you have a car that won't start. You discover the battery's dead. Why is the battery dead? Well, it turns out the alternator is not working. Ah, okay, that's the second why. And why is the alternator not working? Well, the alternator belt was broken. That's the third why. All right, so why was the Alternator belt broken? Well, because it went beyond its useful service life

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