
#104 Sorting out this mess with Abby Covert & Andrew Hinton
UX Podcast
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The Blind Leading the Blind
I find it tougher and tougher getting through a tech support session with my mum without really hitting the wall and losing it. My father can burn into Android and I mean, it was like... You're in different languages now. Like now he can't help and he has trouble with his and they can't even discuss it. They have to go to different stores to get their technical support and their photos can't live together anymore. It's like very, very awkward. Abby and I are both pretty obsessed with this idea of place and place making and sense making. And this is a big piece of it, right? you can make an environment be really fungible and different across so many different
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