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6min chapter
What role can SaaS founders play in effective customer success?
SaaS Builder Podcast
Founders and Customer Success in SaaS
This chapter explores the pivotal role of founders in driving customer success within SaaS companies, detailing key initiatives and hiring practices. It emphasizes the necessary alignment and cooperation between sales and customer success teams as startups navigate growth and funding stages.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode