Team Camaraderie and Cheapskate Habits in Real Estate

Mentioned in this episode:

• Chat with the wisdom of every Team OS guest
• Learn more about Unlock (November 2025 in Vegas)

The most common problem with corporate training and education, including real estate training, is its classroom-style, content-based, and lecture-based approach.

We tend to pile on more modules, courses, topics, and information, rather than focusing very specifically on closing a skills gap.

We often toss new agents into “sink or swim” situations, rather than supporting them in their roles.

We tell them what to do over and over, rather than create a valuable learning experience.

It’s exhausting, ineffective, and unkind. And it’s more work than you, your leaders, managers, staff, and agents should be doing.

If you want better results with greater efficiency, you need to see or hear Carmen Morin. The fractional Chief Learning Officer with the #1 eXp Realty team in the world, Carmen shares with you the performance-based approach to education and training.

She's an instructional design strategist, an award-winning classical pianist, and an entrepreneur who's partnered with Justin Havre and Jon Cheplak on https://AgentDevelopment.com.

Here in this episode, you’ll learn to set the right goal or outcome for your teaching programs, to develop skills, behaviors, and mindsets rather than knowledge alone, and to come alongside your agents just as teachers and mentors have done for millennia.

The result: a more efficient and streamlined approach to developing foundational skills that produce performance and results.

Watch or listen to this episode of Real Estate Team OS for Carmen’s insights into:
- All knowledge, skills, behavior, and mindset can be learned through focused and intentional training (90% nurture, 10% nature)
- “Teaching as the mother of all leadership” and where we went astray
- Transitioning your training to performance-based and learner-centered rather than content-based and content-centered
- The importance of constant feedback and a sense of autonomy throughout the entire learning experience
- How the solo, self-directed nature of real estate affects the way it should be taught, trained, and coached (think: more like golf or tennis than like basketball or hockey)
- Key differences between teaching children and teaching adults
- The sales successes, cost savings, and cultural benefits of the beta cycle of their 90-day, foundational training program
- What types of training to deliver live vs written or recorded
- Why your revamped training system is built around and cycles back to foundational skills
- Advice for someone who wants to take a performance-based approach (whether agent, team leader, or brokerage owner)
- How the habits to shape skills in arts and music benefit you in a professional pursuit like real estate

At the end, learn about Beyond Real Estate, (nearly) empty gas tanks, and resting in an active, multidisciplinary way.

Check out the training program for solo agents, teams, and brokerages:
- https://www.agentdevelopment.com/

Connect with Carmen Morin:
- https://carmenmorin.com
- https://www.instagram.com/carmenmorin.co/

Check out The Justin Havre Real Estate Team:
- https://www.justinhavre.com/

Connect with Real Estate Team OS:
- https://www.instagram.com/realestateteamos/
- https://www.realestateteamos.com
- https://linktr.ee/realestateteamos
 

Mentioned in this episode:

• Chat with the wisdom of every Team OS guest
• Learn more about Unlock (November 2025 in Vegas)