20min chapter

FranklinCovey On Leadership with Scott Miller cover image

Hitendra Wadhwa: Inner Mastery, Outer Impact

FranklinCovey On Leadership with Scott Miller

CHAPTER

Recognizing Mental Distortions in Communication

The chapter delves into the concept of mental distortions, exploring mind reading and mental filtering through personal anecdotes. It narrates experiences that challenge assumptions, emphasizing the importance of empathy and understanding silent suffering. The speaker reflects on self-centered tendencies and the impact of extreme language, providing strategies to counteract distorted perceptions and improve communication.

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