How to Create an Inclusive Digital Experience
Banking Transformed with Jim Marous
00:00
What's the Challenge of Not Knowing?
James, with your engagements with clients of text help, what are some of the most common challenges you see with organizations as they try to address this massive area of communication? I would say one of l there's a couple large challenges that face businesses across the board, and i think it's knowledge and understanding of what the actual problem is. And if businesses just take the opportunity to understand the requirements of customers and take the time to ask, it's often easier to really overcome those challenges.
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