Building Artificial Intelligence with empathy for meaningful conversations, with Cyrano.ai CEO and cofounder Scott Sandland (MDE506)
Leadership, Brand Strategy & Transformation - Minter Dialogue
I'm Hungry, I Want to Be Full
The idea of being client centered is I'm just going to reflect back and ask questions that aren't leading. When a person's asking for an outcome, they're usually asking for an emotion associated with that outcome. And so if we can help AI understand that when you're telling me your problem, how can I elicit specifically this emotion? The path to get from X to Y is probably not a straight line. There's a process there.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
