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How to Say No to People in a Way That Can Deepen a Relationship and Not Alienate It
"I have a dear friend who taught me the art of saying no in a way that can deepen a relationship and not alienate it," he says. "We have to simplify. I mean, subtraction is one of the most important things we can do to it to go deep." He adds: "You can't really go deep into things if you have too much on your plate at once"