Scaffolding Process versus Improvisation

In this episode of the Learning Experience Operations Show, host Jason Gorman engages with Jen Briselli, a strategist and educator, to explore the transformative potential of risky play, complexity-informed design, and transdisciplinary collaboration. Jen shares her journey from being a physics teacher to a design strategist, emphasizing the importance of enabling individuals to define their own paths to 'living well.' The conversation delves into the distinctions between teaching and facilitating learning, the role of scaffolding in design, and the challenges organizations face in navigating change. They also discuss the impact of AI on learning and the importance of sensing and responding to the needs of learners in a rapidly evolving landscape.

• Jen Briselli emphasizes the importance of enabling individuals to define what 'living well' means for themselves.
• Facilitation is about creating conditions for learning rather than dictating outcomes.
• The journey from physics teacher to design strategist highlights the interconnectedness of learning and experience design.
• Teaching and facilitating learning are distinct but complementary practices.
• Scaffolding in design should be flexible and adaptable to the needs of the learners.
• Effective learning experiences require understanding the context and needs of the audience.
• AI is a tool that can enhance learning but should not replace human interaction and collaboration.
• Behavior change is a visible metric but should not be the sole focus of learning outcomes.
• Organizations should prioritize sensing and responding to the needs of their employees.
• The future of learning will depend on how well we integrate AI into human-centered practices.

Episode 6: The Marginally Irresponsible Path- Jen Briselli on Risky Play, Systems Thinking & Redefining What It Means to Learn