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🎧 Winning pitch competitions, validating product via YouTube, importance of your voice & Estonia’s startup relocation program w/ Nick Lahoika (Vocal Image) Ep.72

The Pursuit of Scrappiness

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How to Target the US Markets

Do you also need to provide some kind of support or it's basically self service and you don't really need to interact too much with the users? This is my pain at the moment. We are in the team three of us and all customer support on my shoulders and 300,000 users. Some guys need to help in different languages. I can easily support Russian, Ukraine and English speaking users, but with Spanish users, it's a little bit problem for me. But we try to use these customer support channels to improve our product so users don't have any questions.

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