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Best of Kwame Christian: Top Negotiation Insights from Reverse Interviews - Highlight Reel

Negotiate Anything

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Recognizing and Managing Emotions in Communication and Negotiation

The chapter explores the significance of understanding and controlling emotions in conversations, creating a psychologically safe environment, and dissecting emotional barriers. It highlights the crucial dimensions of mindset, skill set, and culture in effective negotiations and emphasizes the importance of acknowledging and managing emotions for persuasive communication.

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