2min chapter

VUX World cover image

VOICE of AI 23 and what's new with AI?

VUX World

CHAPTER

How to Automate Contact Center Work

I think we're going to see more opportunity created. And for example, IKEA's contact center, the people who are now in new jobs, maybe getting paid more and being allowed to be more creative. You know, so they're becoming more effective moving into the closer to where the decisions are being made.

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