CX expert Bill Price on creating frictionless customer experiences
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Amazon's Customer Service Book - Dyson's Air Purifier App
CNN's John Defterios talks with Jeff Bezos about his new book, "The Customer Service Code of Conduct" He says the key to customer service at Amazon was making it simple for customers. The company is now considered one of the world's most customer-centric companies.
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