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Digging Into Data Reliability Engineering

Data Engineering Podcast

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Service Level Agreements and Service Level Indicators in Data Reliability Engineering

Service level indicators are the actual numbers that you're tracking to measure the performance of your application. Service level objectives are agreements that the application owner is trying to meet based on those salis they are collecting. Asales, or service level agreements, which is the contract between the application owner and the user of the application. And so if our email sign up system breaks and theyre all of a sudden only one subscriptions and a hundred % knulls in your email column, then you are violating your assele.

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