5min chapter

The Capital Stack cover image

Rahul Sidhu of SPIDR Tech on Building a Vertical SaaS Company for Public Safety, Being a First Responder while an Entrepreneur, and Finding Product Market Fit.

The Capital Stack

CHAPTER

The Four Fundamental Beliefs of a Software Company

Sally Kohn: I always kind of talk about the company in terms of our four fundamental beliefs. The first one is something that my first police chief had told me when he hired me, he said, well, we have here is a bank of goodwill with the community. Every time you go out there and have a positive interaction with a community member as a police officer, you're making a deposit in that bank account. We believe fundamentally interactions between police officers and community members are ground zero for every improvement and decline in public perception. So we thought, how do we take that knowledge and essentially scale that up so we can optimize every interaction and make sure they're measured? She says it

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