i was torn. The previous edition had been selling very well, just and subject to this, if it ain't broke, i don't fix it. And there were a lot of new studies, new findings, new insights from persuasion science that i was able to i had been cataloguing since the previous edition. But one of the things that i really did listen to that was t they said, there's something missing here. We're compelled by the concepts that you're talking about as universal principles of influence, scarcity and authority but we haven't told us how to harness them.

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