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2min chapter
Jay Nathan’s Take on CS
Gain Grow Retain
How to Be a Great Leader
I have read the Steve Jobs biography four or five times now. I find his focus on the customer and business outcomes just inspiring. What do you think people will talk about you like as a USP or a brand value? They are saying nice things. So what are they most likely to call out as a great thing or a USP about you? Jay always wanted to be in leadership of some sort.
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