A New Autonomous AI Agent, Business Process Management in ERP Implementations, Why Business Process Standardization Fails in ERP Projects
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
Navigating ERP and AI Challenges
This chapter explores the impact of consulting firms on project outsourcing, emphasizing the importance of organizational ownership in successful ERP implementations. It discusses the integration of AI technologies and the recent acquisition of MoveWorks by ServiceNow, examining the implications for enterprise automation. The conversation underscores the need for a balanced approach to AI adoption, highlighting the importance of interactive engagement and skepticism in managing technology projects.
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