Do You Think We're Going to Have a Digital World?

There was a huge amount of work that has needed to be done just to take, as you say, that that happier path of banking and bring it up to standard. So we've had huge amounts of innovation and change in progress there. Obviously, there's still tons more to do. But what we're now seeing is that we've built these seamless, smooth journeys that make it much easier for people to spend"

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