How Leaders Listen with Oscar Trimboli
Leadership Without Losing Your Soul: Master Communication & Management Skills To Boost Productivity, Teamwork & Ease Overwhelm
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How to Listen in Emotional Conversations
Oscar North: How do we help people feel heard in that regard at the level of emotion or give people a chance to express it without doing what you talk about, which is putting our emotions on other people. He says there's 96 different emotions that humans experience and Professor Mark Bracket has written an amazing book on this topic if you want to go and explore this a little bit further. The fact they're sharing something difficult or something that may be angry for them is a sign of trust. They are trusting you with this conversation. It's not your job to catch it and go, you know, you're not a therapist. Your job is to get them to expand.
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