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BPL #1: Bob Koonce – Using Nuclear Submarine Culture To Create High Reliability Teams
The Debrief with Jon Becker
The Importance of a Culture of Debriefing
If something goes wrong, within an hour, we've ever believed all those operators with other qualified operators. We sit down and this is, if you're in a submarine, there's no where you can go off shift. So we pull them into the war room, which is the officer's area. It's uncomfortable. It's stuffy. It's tight. But capturing that information right away, making sure it's not a blame game either.
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