Exploring the intrinsic presence of company values and the significance of formalizing and upholding them, with insights from Southwest and Nordstrom demonstrating the impact of distinct value statements on organizational culture.
Question #2: How do we behave? Jeff joins Pat and Cody to discuss values and how to create culture in organizations. They break down some of the best and worst company cultures they have encountered and make a case for who shouldn't belong in your organization.