We've been talking about apps and different tools that you can use. And I want to talk about where people, what I come across with people is they'll be hesitant or they'll have this bias in place like, no, I'll remember it or all. But how do you get people past that barrier? Number one, actually, do you encourage that kind of capture? And number two, if you do, how do you kind of encourage people to break through that bias?"

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