23min chapter

Peter Lohmann's Podcast cover image

Swinging For The Fences with Rentvine CEO Dave Borden

Peter Lohmann's Podcast

CHAPTER

Navigating Client Relationships in Property Management

This chapter explores the complexities of acquiring and managing large institutional clients in property management. It introduces the 'crocodile rule' to emphasize the need for careful client selection and highlights the challenges posed by unreasonable customers. The discussion also covers the importance of leveraging technology and maintaining a strong company culture to enhance customer service and operational efficiency.

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