20min chapter

The Tim Ferriss Show cover image

#737: Naval Ravikant and Nick Kokonas

The Tim Ferriss Show

CHAPTER

The Dynamics of Psychological Ownership in Dining

This chapter explores psychological ownership and its effect on decision-making in the restaurant industry, illustrated through personal stories and hypothetical scenarios. It discusses the evolution of reservation systems and innovative practices, highlighting challenges and successes in implementing new technology. The speaker also reflects on risk-taking in business and the necessity of transparency for enhancing customer experience and operational efficiency.

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