What do consumers actually value when choosing agents?

Are estate agency fees at rock bottom? Richard Hayes, COO of Zoopla, shares how agents can regain control, boost profitability, and focus on value over volume. He discusses fee pressures, rising costs, and the importance of service and data. Discover how Zoopla supports agents with insights, tools, and masterclasses to help them adapt, improve margins, and strengthen their position in the evolving UK property market.