2021 in conversation: Learnings from the podcast
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Facebook Office Was Just, the Momentum Was Insipid
Facebook's culture was 'infected' with momentum, says co-founder. But the pace of decision making can be too fast for a company to keep up. The best decisions are made over many days and not just one or two at once. Facebook is now in its seventh year after going public on $1bn valuation.
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