The Roadblock to Innovation

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I think part of the problem too is the lack of trust and again, that does kind of stem from culture. I had some challenges with a developer at my organization and we bumped heads a little bit. And so what I did was I actually, I invited the guy out to coffee. Ever since then, everything's been different. There's like this kind of invisible sort of trust and camaraderie now between this man and me. It wasn't like, I'm trying to buy your favor. But I genuinely wanted to get to know him more.

Dan Brown inspires us to get great at asking questions because 'the question' is one of our most invincible resources. He reminds us to maintain a spirit of collaboration with the the team members we’re struggling with since they care as much about the project as we do. He encourages us to always peer beneath the surface at the underlying structure of whatever we’re working on. He also motivates us to never settle.

Secret Identity (7:47)
Origin Story (9:29)
Biggest Failure (20:23)
Awkward Testing Story (23:27)
Design Superpower (28:04)
Design Kryptonite (30:52)
UX Superhero Name (33:50)
Fights for Users (36:08)
Habit of Success (40:54)
Invincible Resource (43:27)
Recommended Book (51:23)
Practical Design Discovery (53:40)
Overcoming Team Tension (57:00)
Best Advice (69:04)
Contact Info (71:48)

Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/042

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