16min chapter

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Ep 398: Matt Bertulli from Pela Case and the Operator's Podcast – Earth Day Extravaganza on Sustainable Consumer Goods and the Importance of Material Innovation

DTC Podcast

CHAPTER

Navigating Fraudulent Customer Activities and Marketing Strategies

The chapter explores the challenges of dealing with fraudulent customer activities in businesses, including chargebacks and piracy of courses. It discusses creating negative customer lists for Facebook ads, embracing negative feedback as an opportunity for strong opinions, and focusing on demand generation rather than capture. Additionally, the chapter delves into the creative strategies and testing methods for advertising on TV, emphasizing the importance of quality and branding for successful marketing.

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