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9min chapter
930. Insights: How do fintechs build loyalty? With Monzo and Yonder
Fintech Insider Podcast by 11:FS
Fostering Loyalty in Fintech
This chapter explores fintech strategies for driving organic growth and customer loyalty in a competitive landscape. It contrasts traditional banks' cash bonuses with fintech companies' emphasis on meaningful engagement and user education. The discussion also highlights the evolving nature of loyalty programs, showcasing how emotional and experiential elements can enhance customer experiences beyond mere financial incentives.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode