The Human Risk Podcast cover image

Ray Blake on Dark Money

The Human Risk Podcast

CHAPTER

How to Improve Your Onboarding Process

I'm really intrigued by the sort of, you know, as you point out, the fixes is, is we've sort of accepting the structure and we're going, we need to fix the thing is. What you're pointing out is to say, actually, there's a different way that's just changed the structure. And let's, let's think about more and let's, I guess, right, it would make the onboarding process a bit more complicated. But the better, in many cases, is complicated anyway. If I looked at it from a customer perspective, it probably ought to be a little bit of a pain in the arse to open an account. It should

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