2min chapter

The Art of Charm cover image

4 Lessons You Can Take From Sales To Improve Your Relationships | Colin Coggins & Garrett Brown

The Art of Charm

CHAPTER

The Importance of Authenticity in Sales

We don't like being lectured at. We want that agency to feel like whether we're marching on to the battlefield or we're signing this year-long SaaS contract, it was our choice. It's a difficult balance as Johnny was talking about because there's this propensity when we're super excited about something and we're going after the incentives that are created in a lot of these roles. "I'm showing up in these rooms and I am purposely not having the answer so that my people feel empowered to own the answer," he says.

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